Terms of Service

Acceptance of Terms

By accessing and using the website and services of Grafite LLC, doing business as Comecero ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services

Grafite LLC (DBA Comecero) provides billing, subscription, entitlement, and merchant-of-record services for digital businesses. Our website allows you to learn about our products, contact our team, request information, and opt in to receive SMS/text message communications.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others. You are responsible for ensuring that information you provide is accurate and complete.

User Consent for SMS Communications

By using Grafite LLC (DBA Comecero) services, including signing up for text message communications, you expressly consent to the collection, use, and sharing of your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security.

You further consent to receive text messages from Grafite LLC (DBA Comecero), including transactional and promotional messages, as separately opted in by you. You may opt out of receiving messages at any time by following the opt-out instructions provided. Your continued use of our services constitutes your ongoing consent to these terms.

Message frequency may vary. Message and data rates may apply.

Opt-Out Procedures

You may choose to stop receiving text messages from Grafite LLC (DBA Comecero) at any time. To opt out, simply reply to any text message you receive from us with the word "STOP" or "UNSUBSCRIBE." Once we receive your opt-out request, we will promptly remove your number from our messaging list. You will receive a one-time confirmation message confirming your opt-out.

For assistance, reply HELP to any message or contact us at +1 (703) 966-5583 or shaan@comecero.com.

Please note that opting out of promotional messages will not affect your ability to receive important service-related communications if you have separately opted in to transactional messages. You may opt out of each message type independently.

Message Frequency & Content

By subscribing to Grafite LLC (DBA Comecero) text messaging service, you agree to receive the following types of messages:

• Transactional/Informational messages: Account notifications, payment receipts, subscription renewals, failed-payment alerts, security alerts, and customer-support replies.
• Promotional/Marketing messages: Special offers, product announcements, feature releases, and billing tips.

Message frequency varies based on your account activity and the message types you have opted into. Message and data rates may apply. You can opt out of receiving these messages at any time by following the instructions provided in each message.

SMS Liability & Disclaimers

Grafite LLC (DBA Comecero) is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Grafite LLC (DBA Comecero).

By subscribing to our SMS services, you acknowledge and agree that Grafite LLC (DBA Comecero) will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an "as-is" basis without any warranties of any kind, express or implied.

Carriers including AT&T, Verizon, T-Mobile, and others are not liable for delayed or undelivered messages.

Regulatory Compliance

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable federal and state regulations governing SMS communications.

Data Security & Information Handling

Grafite LLC (DBA Comecero) is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information and any passwords associated with your use of our services.

You agree to notify Grafite LLC (DBA Comecero) immediately of any unauthorized use of your account or any other security breach. Grafite LLC (DBA Comecero) will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure.

SMS Terms & Conditions

Our SMS/text messaging programs are additionally governed by our SMS Terms & Conditions. By opting in to our text messaging programs, you agree to those terms in addition to these Terms of Service.

Disclaimer

The information provided on this website is for general informational purposes only and does not constitute professional advice. Actual product features, terms, and pricing are determined by your service agreement with Grafite LLC.

Limitation of Liability

Grafite LLC (DBA Comecero) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or services.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Grafite LLC (DBA Comecero) and is protected by applicable intellectual property laws.

Changes to These Terms

Grafite LLC (DBA Comecero) may update these Terms of Service from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. By continuing to use our services after these changes, you agree to the revised Terms of Service. We encourage you to periodically review these terms.

Contact Us

If you have questions about these Terms of Service, contact us at: